It’s easy to find a roofer in your area. Enter “roofer near me” in your search engine and you’re off to a good start. This is where most reputable contractors would warn you, however, as you should have a solid idea about which companies are worth your time.
One of the items you shouldn’t forget to tick off on your list is the contractor’s rating with the Better Business Bureau®. This blog post will give you a better idea of what a BBB rating means to you as a consumer.
Understanding BBB Ratings
The Better Business Bureau helps protect consumers from fraud, poor service and bad or defective products. It’s always a good idea to consider the BBB’s advice and ratings before hiring any service provider, so you can avoid problems in the long term.
Only a few contractors earn a rating of A+. When you search for a “roofing company near me,” don’t forget to check if the contractors you find have an A+ rating from the BBB.
What’s In It for You?
Not all companies can claim that they have an A+ BBB rating. That rating means you are working with the right contractor. Here’s what you get if you choose an A+ rated contractor:
- No Unresolved Issues- A company should have a clean slate to earn an A+ from the BBB. While that doesn’t mean there are no complaints from customers, it does mean that the contractor was able to resolve those complaints in a reasonable amount of time.
- The Products Are the Best – A contractor with an A+ rating does not use knockoffs or low-quality products.
- Flexible Payment Terms – Outstanding service encompasses everything a good contractor does. That includes easy payment terms that fit the customer’s paying capability. Walk away from any contractor that asks for a full payment upfront.
- No Delays – The best contractors finish projects within the time stated in the contract. Unreasonable delays can cost them their A+ rating, so you don’t have to worry about your project going way past deadline.
We are an A+ BBB-rated roofing contractor. Innovative Roofing & Siding Inc can provide proof of everything we claim. Call us today at (865) 688-2888 or contact us for an appointment. We look forward to working with you in Knoxville.